Privacy Policy

Effective Date: January 28, 2025

At 5Point Physical Therapy (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (5PointPT.com) or communicate with us.

 

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Voluntarily

  • When you submit a contact form, request an appointment, or otherwise communicate with us, you may provide personal information such as your name, phone number, email address, and any message details.

B. Information Collected Automatically

  • We use Google Analytics to collect anonymized data about how visitors interact with our website. This may include:
    • IP address (anonymized where possible)
    • Browser type and device information
    • Pages visited and time spent on the site
    • Referring website
    • General geographic location (country/state level)

You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries and appointment requests
  • Improve our website functionality and user experience
  • Provide relevant updates or information about our services
  • Comply with legal and regulatory requirements

3. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications from 5Point Physical Therapy via:

  • Phone calls
  • Emails
  • Text messages (SMS)

Opt-Out:

  • You can opt out of text messages at any time by replying STOP.
  • Email subscribers can unsubscribe using the “unsubscribe” link in emails.

4. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party services, such as Google Analytics and communication tools, which have their own privacy policies. We encourage you to review their policies for more details.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may impact some functionalities of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: (212) 226-2066
Email: website@5pointpt.com