Privacy Policy

Effective Date: January 28, 2025

At 5Point Physical Therapy (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.5pointpt.com) or communicate with us.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Voluntarily

• When you submit a contact form, request an appointment, or otherwise communicate with us, you may provide personal information such as your name, phone number, email address, and any message details. 
• We do not share your personal information, including mobile information, with third parties for marketing purposes without your explicit consent.
• We do not share your mobile information with third parties for marketing purposes.’

B. Information Collected Automatically

• We use Google Analytics to collect anonymized data about how visitors interact with our website. This may include:
  • IP address (anonymized where possible)
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website
  • General geographic location (country/state level)

You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and appointment requests
• You will receive weekly promotional and informational messages
• Improve our website functionality and user experience
• Provide relevant updates or information about our services
• Comply with legal and regulatory requirement

3. SMS and Email Communications

By providing your phone number  or email address, you consent to receive communications from 5Point Physical Therapy via:

• Phone calls
• Emails
• Text messages (SMS)

Opt-Out:

• You can opt out of text messages at any time by replying STOP.
• Email subscribers can unsubscribe using the “unsubscribe” link in emails.
• Text HELP for assistance, and you will receive a list of available commands or contact information for further support
• By subscribing, you will receive weekly promotional and informational messages. Message and data rates may apply.

4. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Privacy Policy Guidelines: Data Protection and Access Control

At 5 Point Physical Therapy PLLC and 5 Point Physical Therapy and Wellness LLC, we are committed to protecting your privacy and ensuring that your personal data is handled securely. To prevent unauthorized sharing and access to user data, we implement the following practices:

1. Strict Access Controls
   We enforce strict access controls to ensure that only authorized personnel have access to user data. Access to personal information is limited based on roles and responsibilities, and all data access is logged and monitored regularly.

2. Regular Audits of Data Handling Practices
   We conduct regular audits to review and assess how user data is handled within our organization. These audits ensure compliance with privacy standards and help us identify and address any potential vulnerabilities or risks to your personal information.

3. Data Encryption
   All personal data is encrypted during transmission and storage to protect it from unauthorized access. We use advanced encryption technologies to safeguard your information both online and offline.

4. User Consent
   We will only collect, use, or share your data with explicit consent, except where required by law. Our consent process is clear, ensuring that you understand how your information is used before any data collection begins.

5. Data Minimization
   We collect only the data necessary to provide our services. Unnecessary or excessive data collection is avoided, ensuring that your personal information is protected by limiting the scope of what is gathered.

6. Data Retention
   We retain user data only for as long as necessary for business purposes or as required by law. Once data is no longer needed, it is securely deleted or anonymized to ensure it cannot be misused.

7. User Rights and Transparency
   You have the right to access, correct, and delete your personal data. We provide transparent communication about how your data is being used and offer easy mechanisms for you to exercise your rights.

5. Third-Party Services

We may use third-party services such as Google Analytics and Square communication tools, which have their privacy policies. We’d like to encourage you to review their policies for more details. You may opt-out of these messages at any time.

• By subscribing, you will receive weekly promotional and informational messages. Message and data rates may apply.

These types of messages might include but are not limited to: 

• Promotional
• Informational
• Marketing Content  

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may impact some functionalities of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: (212) 226-2066
Email: website@5pointpt.com